Worst service I ever saw.

What a useless company to deal with. No customer service at all. Contacted them on 04 Feb 2025 to transfer my funds to my new card and 3 weeks later this has not been done yet. So I decide to cancel my Agility Health Debit Card on the 19th Feb 2025. They indicated it will take 1 month for the notice period. 1 month passed I enquire again about my money to be refunded they told me they did not received my documents, which I did send to them which my debit order was already cancelled. Then their new story is they will take it to higher management and come back with a comment. Now one month passed again and now they are ignoring my emails. This means they are *****ing people's money as they refuse to refund your money. I regret the day I ever done business with these ****ming ******. How this business still exist is really weird. Everybody who have a Debit Card with these ****mers will lose all their money guaranteed.