Agility Insurance Administrators
TrustIndex
0
Ranking
#49
in Insurance
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
Agility Insurance Administrators has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Agility Insurance Administrators across 40 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I am a 77 year old Chronic patient that pays my premiums on time. Agility insurance do not respond to my claims, emails or phone calls. Please take your business else where, they are a company that ****s the elderly. Extremely disappointing service. I am out of pocket and have been handed over due to their negligence and pathetic service.
1 reviews | Active since Jan 2020
I am a 77 year old Chronic patient that pays my premiums on time. Agility insurance do not respond to my claims, emails or phone calls. Please take your business else where, they are a company that ****s the elderly. Extremely disappointing service. I am out of pocket and have been handed over due to their negligence and pathetic service.
1 reviews | Active since Jan 2020
Does Agility Insurance Admin and Gap Cover company actually exist? Nobody has answered the phone or no reply to submissions to my Gap Cover. Does somebody know? They are underwritten by Genric insurance and you can't get hold of them either.
1 reviews | Active since Jan 2020
Does Agility Insurance Admin and Gap Cover company actually exist? Nobody has answered the phone or no reply to submissions to my Gap Cover. Does somebody know? They are underwritten by Genric insurance and you can't get hold of them either.
1 reviews | Active since Jan 2020
Please advise if there are others who have problems with Agility Gap Cover. they are an absolute disgrace. Non payments, i have waiting for them to answer their phones for 35 minutes today. Asked to be put through to CEO and they refuse!
1 reviews | Active since Jan 2020
Please advise if there are others who have problems with Agility Gap Cover. they are an absolute disgrace. Non payments, i have waiting for them to answer their phones for 35 minutes today. Asked to be put through to CEO and they refuse!
1 reviews | Active since Jan 2020
Hi Agility I am trying to log a GAP claim . I am not getting through when dialing the number on your website (+27 11 796 6425). The call gets cut when selecting option 3. Also, there is no clear process to follow for logging a claim on your website. Policy no: 00320051270 Please advise
1 reviews | Active since Jan 2020
Hi Agility I am trying to log a GAP claim . I am not getting through when dialing the number on your website (+27 11 796 6425). The call gets cut when selecting option 3. Also, there is no clear process to follow for logging a claim on your website. Policy no: 00320051270 Please advise
1 reviews | Active since Jan 2020
I took a household insurance with Agility, a few years ago and the unfortunate happened. I had a roof leakage, due to rain and I took a video as it happened and sent it to them. As if the evidence was not enough, when I called them for a follow up ,they took me from pillar to post and ended up not paying my claim. My advice to anyone who wants to take out any insurance, is to do a background check of the company of interest, as well as know their offices in order for you to be able to know where to go to in case of such unfortunate events. Let's expose such companies and help others not to become the victims of these scammers DN Gauteng
1 reviews | Active since Jan 2020
I took a household insurance with Agility, a few years ago and the unfortunate happened. I had a roof leakage, due to rain and I took a video as it happened and sent it to them. As if the evidence was not enough, when I called them for a follow up ,they took me from pillar to post and ended up not paying my claim. My advice to anyone who wants to take out any insurance, is to do a background check of the company of interest, as well as know their offices in order for you to be able to know where to go to in case of such unfortunate events. Let's expose such companies and help others not to become the victims of these scammers DN Gauteng
1 reviews | Active since Jan 2020
Been paying this gap and co payment cover for over 5 years. Trying to claim for the first time since getting this policy. EVERYTHING has been an issue and nothing has been paid out. Procedure was done in 10.08.2021
1 reviews | Active since Jan 2020
Been paying this gap and co payment cover for over 5 years. Trying to claim for the first time since getting this policy. EVERYTHING has been an issue and nothing has been paid out. Procedure was done in 10.08.2021
1 reviews | Active since Jan 2020
I have been struggling with Finside and Agility Gap cover regarding a dispute about waiting periods on medical procedures. After Finside informed me that my claim was repudiated my lawyer wrote them a letter on the matter. The letter was ignored, no reply. I want to launch my complain with the ombuds for short term insurance but on my contract with Agility gap cover there is no contact details for the ombudsman. I have sent letters to the ombuds to the following email addresses that I got from the internet : complaints@irdai.gov.in as well as info@osti.co.za but with no reply. Please can somebody assist me because it seems that Finside and Agility gap cover thinks if they keep quiet the problem will go away. Poor service !
1 reviews | Active since Jan 2020
I have been struggling with Finside and Agility Gap cover regarding a dispute about waiting periods on medical procedures. After Finside informed me that my claim was repudiated my lawyer wrote them a letter on the matter. The letter was ignored, no reply. I want to launch my complain with the ombuds for short term insurance but on my contract with Agility gap cover there is no contact details for the ombudsman. I have sent letters to the ombuds to the following email addresses that I got from the internet : complaints@irdai.gov.in as well as info@osti.co.za but with no reply. Please can somebody assist me because it seems that Finside and Agility gap cover thinks if they keep quiet the problem will go away. Poor service !
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