AidCall
Claimed Business
Performance(last 12 months):
0Trustindex Rating
#14Ranked In Health & Medical
23h 27mReply Time
100 NPSVery Likely
Replied to 50% of negative reviews
Reply time on negative reviews: 31 hours 23 min
TrustIndex
0
Ranking
#14
in Health & Medical
Avg Reply
23h 27m
NPS Score
100
Recommended: Very Likely
Replied to 50% of negative reviews
Reply time on negative reviews: 31 hours 23 min
Review Distribution
4|8 Reviews
Jun '25 - May '26
5(75%)
4(0%)
3(0%)
2(0%)
1(25%)
5(75%)
4(0%)
3(0%)
2(0%)
1(25%)
Frequently Asked Questions About AidCall
AidCall has a TrustIndex of 0 out of 10 on Hellopeter, based on 8 reviews in the last 12 months. They reply to 50% of negative reviews, typically within 31 hours 23 min. Hellopeter has tracked AidCall across 51 total reviews. How is the TrustIndex calculated? →
Recent reviews (8)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceR
Rick
1 reviews | Active since Jan 2020
19 Jan 2026, 09:06
Aid Call is amazing! They are highly professional, and offer a world class service
Aid Call is amazing! They are highly professional, and offer a world class service. As the son of an elderly mom who lived on her own, it was a great comfort for me to know that AidCall was a press of the button away. It has always been such a pleasure dealing with the staff, whether or was an emergency or a technical issue - they were exceptionally supportive, friendly and very reliable. I highly recommend them.
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Rick
1 reviews | Active since Jan 2020
19 Jan 2026, 09:06
Aid Call is amazing! They are highly professional, and offer a world class service
Aid Call is amazing! They are highly professional, and offer a world class service. As the son of an elderly mom who lived on her own, it was a great comfort for me to know that AidCall was a press of the button away. It has always been such a pleasure dealing with the staff, whether or was an emergency or a technical issue - they were exceptionally supportive, friendly and very reliable. I highly recommend them.
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Mandy H
1 reviews | Active since Jan 2020
23 Aug 2025, 10:22
Quick & prompt service
Thank you so very much for your excellent service in picking up a fault with my smart watch, for organising it to be sorted, and the fast return of the watch within a day. As well as receiving a courtesy check in call on me this morning. I am so happy to be your client and know that i have quick support. And i highly recommend Aidcall to anyone.
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Mandy H
1 reviews | Active since Jan 2020
23 Aug 2025, 10:22
Quick & prompt service
Thank you so very much for your excellent service in picking up a fault with my smart watch, for organising it to be sorted, and the fast return of the watch within a day. As well as receiving a courtesy check in call on me this morning. I am so happy to be your client and know that i have quick support. And i highly recommend Aidcall to anyone.
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Sally G
1 reviews | Active since Jan 2020
8 Aug 2025, 10:43
Recommendation Review: AidCall Mobile Device
I last gave review on AIDCALL 4 years ago. Am now 86 years of age - still working full time and driving, etc. After many years of using it I can firmly state that AIDCALL’s MOBILE DEVICE has, and still is, taking quite an amount of stress out of my life - I drive at night on my own and run around quite a bit in the day time also on my own. I don’t even think of any concern when doing so – as I absolutely know that I can rely on AIDCALL’s immediate response 24/7 if needed. I can GENUINELY VOUCH for this product, and certainly recommend that any person, particularly those of 60 years and above, should think seriously about getting one - if not possible, then perhaps Family Members could arrange one for them. AIDCALL - do keep up with the ever ongoing technical upgrades in quality and your excellent service!! Sally Gallagher
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Sally G
1 reviews | Active since Jan 2020
8 Aug 2025, 10:43
Recommendation Review: AidCall Mobile Device
I last gave review on AIDCALL 4 years ago. Am now 86 years of age - still working full time and driving, etc. After many years of using it I can firmly state that AIDCALL’s MOBILE DEVICE has, and still is, taking quite an amount of stress out of my life - I drive at night on my own and run around quite a bit in the day time also on my own. I don’t even think of any concern when doing so – as I absolutely know that I can rely on AIDCALL’s immediate response 24/7 if needed. I can GENUINELY VOUCH for this product, and certainly recommend that any person, particularly those of 60 years and above, should think seriously about getting one - if not possible, then perhaps Family Members could arrange one for them. AIDCALL - do keep up with the ever ongoing technical upgrades in quality and your excellent service!! Sally Gallagher
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Heloise M
1 reviews | Active since Jan 2020
30 Jul 2025, 07:12
F*** you old man
My dad has belonged to Aid Call for more than ten years. He had never used the service until last night when this 97-year-old man fell. The only response we received from Aid Call was that if we provided them with a contact number, they would call that person to assist my dad. However, since he was not bleeding, this was of no concern to them. All his bones can be broken, and he can spend the night on the floor; that is not their concern.
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Heloise M
1 reviews | Active since Jan 2020
30 Jul 2025, 07:12
F*** you old man
My dad has belonged to Aid Call for more than ten years. He had never used the service until last night when this 97-year-old man fell. The only response we received from Aid Call was that if we provided them with a contact number, they would call that person to assist my dad. However, since he was not bleeding, this was of no concern to them. All his bones can be broken, and he can spend the night on the floor; that is not their concern.
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Heloise M
1 reviews | Active since Jan 2020
30 Jul 2025, 06:12
No assistance when 97 year old man falls
<div>My dad has belonged to Aid Call for more than ten years. He had never used the service until last night when this 97-year-old man fell. The only response we received from Aid Call was that if we provided them with a number to call, they would contact that person to assist my dad. However, since he was not bleeding, this was of no concern to them. All his bones can be broken, and he can spend the night on the floor; that is not their concern.</div>
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Heloise M
1 reviews | Active since Jan 2020
30 Jul 2025, 06:12
No assistance when 97 year old man falls
<div>My dad has belonged to Aid Call for more than ten years. He had never used the service until last night when this 97-year-old man fell. The only response we received from Aid Call was that if we provided them with a number to call, they would contact that person to assist my dad. However, since he was not bleeding, this was of no concern to them. All his bones can be broken, and he can spend the night on the floor; that is not their concern.</div>
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Elize
1 reviews | Active since Jan 2020
2 Jul 2025, 11:43
My mother - who lives with us in a granny flat - has been using the services of Aidcall for almost 10 years
My mother - who lives with us in a granny flat - has been using the services of Aidcall for almost 10 years. At first it was just an additional resource to help keep her safe during the day while we were at work, and to ensure she can easily get help during the night. As she got older, it became an essential part of her care, alerting us to a number of falls and other emergencies. After so many years of excellent service from AidCall, she now requires full time care and we no longer need the AidCall service. Thank you for helping us keep my mother safe and giving us peace of mind. We highly recommend your service and products to anyone. Thank you very much.
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Elize
1 reviews | Active since Jan 2020
2 Jul 2025, 11:43
My mother - who lives with us in a granny flat - has been using the services of Aidcall for almost 10 years
My mother - who lives with us in a granny flat - has been using the services of Aidcall for almost 10 years. At first it was just an additional resource to help keep her safe during the day while we were at work, and to ensure she can easily get help during the night. As she got older, it became an essential part of her care, alerting us to a number of falls and other emergencies. After so many years of excellent service from AidCall, she now requires full time care and we no longer need the AidCall service. Thank you for helping us keep my mother safe and giving us peace of mind. We highly recommend your service and products to anyone. Thank you very much.
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