Dear Wilhelmina
We acknowledge receipt of your review and we sincerely apologize for the frustration you are experiencing with us. One of our consultants will be in contact with you regarding your concerns. We have noticed that in your statement that you did not give us full details of what you want us to do to assist you. We would appreciate if you give us full details including your policy number so that we may be able to help you.
Kindly note that it is never our intention to treat our clients with anything except the highest regard. At AIG we take pride in ensuring our customers satisfaction
Kind regards,
AIG Customer Resolutions Team
Email:
aigsafeedback@aig.com