Herotel Airband , no please change the Hero Part

Hello Again Herotel Airband. It's weekend and I received an SMS again this morning ' we are aware there might be an an outage in your area' A little different from the regulars SMSs that reads ' an upstream provider has an outage' But this idiot customer pays you R6000 per annum for atleast the last 4 years , always on time and in full. How I miss the service Airband provided. Outages were few and fixed after hours. Since Herotel, it's left for the next day and over weekends probably for the Monday Please do not blame Eskom, you lot actually have a lot in common...