No after sale service from Aircon Direct

It's disappointing that I have to leave a second review expressing my dissatisfaction with Aircon Direct's after-sales service. Five months ago, I experienced a gas leak due to poor workmanship, which took weeks to resolve. Now, the issue has resurfaced, and despite my attempts to follow up, the company has failed to meet expectations. No one has been sent to fix the units, even though the issue was reported at the beginning of February. I was initially told it would be addressed during the week of February 10th, but I never received any updates. I strongly advise against using this company.