1 reviews | Active since Member
I bought 2 Economy Elegant Sunbird (Flexible) tickets for my elderly parents during the Black Friday Sale. I presumed the policy with regards to changing the dates for this type of ticket would still be the same even if it's a ticket bought on the Black Friday Sale. After all there was no mention anywhere that the Conditions of Carriage or Fare Rules are different for Black Friday Sale tickets.
I tried to make these changes today and it will cost me > R 2400/ ticket (± R 4800) extra to change it to my desired dates, effectively cancelling the alleged Black Friday saving. I can buy the same tickets on the same Fare Type for ± R1000 less (total) today.
The only reason I bought tickets for my elderly parents on the Black Friday Sale was because they were the flexible type of tickets. I can buy the Plain Sunbird tickets for approximately the same price today, than the Black Friday tickets. Cancelling the tickets, getting a refund and rebooking will save me ± R 4000. Of course, I am now going to look for a different airline to rebook the tickets. Despite being a Skybucks member and long-term loyal Airlink customer.
In short. The Black Friday Sale is a total **** if you try and change your dates on a flexible type of fare.