SM
Suritha M
Active since May 2022
4
Reviews
0
Industries
Reviews
4 reviews2 months ago
Airlink Black Friday Sale **** - Fare Rules don't apply
I bought 2 Economy Elegant Sunbird (Flexible) tickets for my elderly parents during the Black Friday Sale. I presumed the policy with regards to changing the dates for this type of ticket would still be the same even if it's a ticket bought on the Black Friday Sale. After all there was no mention anywhere that the Conditions of Carriage or Fare Rules are different for Black Friday Sale tickets. I tried to make these changes today and it will cost me > R 2400/ ticket (± R 4800) extra to change it to my desired dates, effectively cancelling the alleged Black Friday saving. I can buy the same tickets on the same Fare Type for ± R1000 less (total) today. The only reason I bought tickets for my elderly parents on the Black Friday Sale was because they were the flexible type of tickets. I can buy the Plain Sunbird tickets for approximately the same price today, than the Black Friday tickets. Cancelling the tickets, getting a refund and rebooking will save me ± R 4000. Of course, I am now going to look for a different airline to rebook the tickets. Despite being a Skybucks member and long-term loyal Airlink customer. In short. The Black Friday Sale is a total **** if you try and change your dates on a flexible type of fare.
0 replies
35 months ago
Sam Plumbing and Tiling - Bathroom renovation nightmare
My bathroom renovation with Sam Mhondiwa of Sam Plumbing and Tiling was a total nightmare that I am still suffering from 5 months later. I now have to hire and pay for an alternative contractor to fix all the mistakes and leaks that Sam did during my bathroom renovation. My bathroom actually have problems now that it never had prior to the renovation. I can't trust him (or his guarantee) to fix it correctly. He was almost never on site to supervise his team and I have since discovered that he knows nothing about plumbing. Some of his sub contractors (builder, tiler and painter) was good as long as I supervised them and told them what I wanted done. Sam gave them the wrong instructions all the time, probably due to the fact that he never brought the notes he made with him to the site, when he actually bothered to come to the site. Mostly to hurry them along or when I insisted that I needed to see him. Don't believe his fancy website. He is actually a web developer, so all the photos and reviews are probably ****.
0 replies
47 months ago
Flexi Club - Worst holiday scheme ever
This is possibly the company with some of the worst customer service ever and financial services that might need to be investigated for fraudulent practices. They randomly add reservation exchange fees that are not mentioned anywhere in their documentation or when you choose the option to change your reservation. You only find out about it when you try and book your next reservation when you suddenly have to pay an extra R 2650+. They can never provide you with a proper (if any) statement of your Levy Account Fees, their is constantly a "server error" on the website. They then go ahead and add a 9% interest rate on that amount every month, until you pay. Forget about trying to contact them in person via e-mail or phone. Never answers the phone. Never responds to e-mails. When you do get a response saying that they will call you back, they never do. This usually goes on for months. Never gets resolved until you give up and pay, so that you can book your next holiday. Website is absolutely terrible and information about holiday accomodation is usually, at best, very limited and mostly totally inaccurate. (I usually check on Booking.com to see what the units and resort looks like.) We recently had to cancel our booking immediately after we booked into the resort, since they placed my 70+ year old parents in an apartment with precarious internal stairs, no balustrade, no downstairs bedrooms or guest toilet. They have the Flexiclub membership, so there can be no confusion about the age of the members using the accomodation. The website specifically mentioned no internal stairs. Due to the fact that they never respond to e-mails or phone calls, you can also not contact them in advance to ensure that you do not get placed in such inappropriate accomodation. According to the management of the resort in question, this happens with Flexiclub all the time, despite keeping them updated with resort facilities every 6 months. We had to find and pay for last minute accomodation for 5 people, for a week starting over the Easter holidays, since Flexiclub yet again and as per usual now, provided such pathetic service. We are seriously considering cancelling our membership this year, but have found out that might also be an almost impossible task with a lot of potential financial pitfalls and schemery from Flexiclub. Stay away from this company.
268 replies
48 months ago
Conveyancing Process - Made Easy
Recently sold my property in Cape Town and Miltons Matsemela Table View made the conveyancing process seamless, painless and efficient. Well informed and prepared from the start. They are currently also handling the purchase of my next property.
0 replies
Review Distribution
5 Star
1 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (75%)