Horrible service by Airmanaged, Cape Town

I checked into an apartment being managed by Airmanaged on sunday, being 202 Cape Royale. The property is advertised as 4 star, but is anything but 4 stars. Took them 4 days to send someone just to check out the complaints. I was ignored for the first 4 days and subjected to dishonesty. Today's the fifth day of sleeping on the most uncomfortable mattress ever, paying 4 star prices. I'll never stay somewhere being managed by Airmanaged again. Avoid 202 Cape Royale