AirMobile
Unclaimed Business
|1|4 Reviews (last 12 months)|This business does not respond to reviews
AirMobile
Unclaimed Business
|1
4 Reviews (last 12 months)
Does not respond to reviews
Review Distribution
1|4 Reviews
Sep '25 - Aug '26
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMD
Melusi D
1 reviews | Active since Mar 2026
9 Mar 2026, 18:54
ITC Request
I’m extremely disappointed with the way my recent issue was handled between MTN and Afrihost (Airmobile). After my device was ****** over the weekend, all I wanted to do was the right thing — open a case with SAPS. To do that, I needed my ITC number. What should have been a straightforward request turned into a frustrating back-and-forth between MTN and Afrihost (Airmobile), with each side seemingly unable to take ownership or provide clear guidance. I was passed from one support channel to another, repeatedly explaining my situation, yet no one could give me a direct answer or simply provide the ITC number I needed. There seemed to be a serious lack of coordination or partnership between the two companies, and as a paying customer, I was the one left stuck in the middle. This was already a stressful situation — dealing with a ****** device is not something anyone plans for. Instead of receiving support and urgency, I experienced delays, confusion, and a complete runaround. It honestly felt like neither company had clear processes in place to assist customers when something goes wrong. Based on this experience, I would struggle to recommend their product to anyone, especially someone who may need reliable support in a time-sensitive situation. Good service is not just about selling a product — it’s about standing by your customers when they need help the most. Unfortunately, that did not happen here.
Helpful (0)
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Melusi D
1 reviews | Active since Mar 2026
9 Mar 2026, 18:54
ITC Request
I’m extremely disappointed with the way my recent issue was handled between MTN and Afrihost (Airmobile). After my device was ****** over the weekend, all I wanted to do was the right thing — open a case with SAPS. To do that, I needed my ITC number. What should have been a straightforward request turned into a frustrating back-and-forth between MTN and Afrihost (Airmobile), with each side seemingly unable to take ownership or provide clear guidance. I was passed from one support channel to another, repeatedly explaining my situation, yet no one could give me a direct answer or simply provide the ITC number I needed. There seemed to be a serious lack of coordination or partnership between the two companies, and as a paying customer, I was the one left stuck in the middle. This was already a stressful situation — dealing with a ****** device is not something anyone plans for. Instead of receiving support and urgency, I experienced delays, confusion, and a complete runaround. It honestly felt like neither company had clear processes in place to assist customers when something goes wrong. Based on this experience, I would struggle to recommend their product to anyone, especially someone who may need reliable support in a time-sensitive situation. Good service is not just about selling a product — it’s about standing by your customers when they need help the most. Unfortunately, that did not happen here.
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Anonymous
1 reviews | Active since Feb 2015
19 Feb 2026, 12:39
I want to perform a port in to airmobile from mtn with great regret has fail i cant use that number any way if i try to call a robo voice pick and said the number isnt available i was yesterday with support i dont think there is real people what work ther
I want to perform a port in to airmobile from mtn with great regret has fail i cant use that number any way if i try to call a robo voice pick and said the number isnt available i was yesterday with support i dont think there is real people what work there just ai with preprogram name and design to answer any thing where i think ai because that agents cant fix problem. Is not the part of there programing and create phantum ticket support what not on there support list anything preprogram if there debit order run on 1 and it fail will be auto suspension where i seen is auto if you paid money service restore instant instant Never port any number there are not bad as internet service provider have good connection i have never any downtime on my lte 5g connection and the router work like a dream but there mobile devision have short comming
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Anonymous
1 reviews | Active since Feb 2015
19 Feb 2026, 12:39
I want to perform a port in to airmobile from mtn with great regret has fail i cant use that number any way if i try to call a robo voice pick and said the number isnt available i was yesterday with support i dont think there is real people what work ther
I want to perform a port in to airmobile from mtn with great regret has fail i cant use that number any way if i try to call a robo voice pick and said the number isnt available i was yesterday with support i dont think there is real people what work there just ai with preprogram name and design to answer any thing where i think ai because that agents cant fix problem. Is not the part of there programing and create phantum ticket support what not on there support list anything preprogram if there debit order run on 1 and it fail will be auto suspension where i seen is auto if you paid money service restore instant instant Never port any number there are not bad as internet service provider have good connection i have never any downtime on my lte 5g connection and the router work like a dream but there mobile devision have short comming
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