1 reviews | Active since Member
Just arrived at the international airport with my friend to rent on the luxury cars offered by AVIS LUXURY. Before coming here we had done a quotation and we were told that since we were under 30 the liability amount would increase to R90 000. That quotation was done over the course phone. Fast forward to today, we are now told that we cannot rent any of the luxury cars since we under 30. When we tried to bring it up to their attention that we were told otherwise over the phone when we done the quote and one of the requirements stated in the quote says that the minimum age is 25 and for people under 30 the liability amount would increase. The consultant that assisted us to told us that we cannot and that the decision to grant us the car is at the managers discretion. We have no reason to believe that because none of that is even written down in the terms and conditions. We don’t appreciate this kind of service. Because on another with different people this couldn’t have been granted and this would show how biased and unfair these kind of practices are!! Such a disgrace!