Bad service

Bad service from a manager Chantel, we prebook a fortuner and when we got into the car it smells rotten like a dead meat/rotten meat inside. One of the front desk people comes to assess it fir us and he agreed. Chantel comes and tells him and is that it’s wet smell. Who cannot differentiate between a wet carpet smell or dead meat smell? She sprays the car and we have to take it and not apologetic about that. She’s clever and we are stupid. Service in that branch is different from all other branches we hire at with Hertz.

That manager is bad for that branch period.

Zukiswa