AIV Property Specialists – Completely Unprofessional & Zero Accountability

I am posting this because I am genuinely shocked at how badly this company operates.

AIV Property Specialists placed a judgment against my name in November 2021 — before the sale of my property. When the house was sold, the levies (±R21,000 at the time) were paid directly from the proceeds as part of the mandatory clearance process. A sale cannot proceed without the levies being settled, so the fact that they are still holding a judgment against me is completely unacceptable.

Since last week I have been trying to resolve this with them, and all I get is:

No replies to emails

No returned phone calls

“The person is not available” every single time I call

Excuses

Blame being shifted to other companies

Zero responsibility taken

They are refusing to assist, refusing to remove the judgment, and refusing to provide any documentation. Their internal systems are clearly a mess, and the level of disorganization is shocking.

This is unfair and ********, and I will escalate this matter further through the necessary channels if needed.

Avoid this company if you can — they cause more problems than solutions.