Akani Retirement Fund Administrators
Verified Business
Akani Retirement Fund Administrators
Verified Business
5 Reviews (last 12 months)
Performance(last 12 months):
TrustIndex
0
Ranking
#69
in Financial Services
NPS Score
-34
Recommended: Unlikely
Review Distribution
1.8|5 Reviews
May '25 - Apr '26
5(25%)
4(0%)
3(0%)
2(0%)
1(75%)
5(25%)
4(0%)
3(0%)
2(0%)
1(75%)
Frequently Asked Questions About Akani Retirement Fund Administrators
Akani Retirement Fund Administrators has a TrustIndex of 0 out of 10 on Hellopeter, based on 5 reviews in the last 12 months. Hellopeter has tracked Akani Retirement Fund Administrators across 60 total reviews. How is the TrustIndex calculated? →
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceI
Innocentia
1 reviews | Active since Jan 2020
18 Mar 2026, 14:29
Pension funds paymen...
Pension funds payment hasn't been Increased for more than 10 years despite the increasing inflation.
Helpful (0)
|Replies (0)I
Innocentia
1 reviews | Active since Jan 2020
18 Mar 2026, 14:29
Pension funds paymen...
Pension funds payment hasn't been Increased for more than 10 years despite the increasing inflation.
0
Replies (0)TP
THULI P
1 reviews | Active since Jan 2020
4 Nov 2025, 13:47
Bad Experience
I worked for Akani Retirement Fund Administrators and resigned after 12 months. I claimed my Pension Fund, and the owner deducted money for the training I did when I started working at the company, and the bonus he paid me during my employment. I then took the matter to the PFA, and the determination was issued in my favor. The company still did not pay me as per the ruling from the PFA, and I then took the matter to FSCA, and he still did not pay me. I am not sure if this means what this company did is allowed, as I have tried all these options and still no payment is received. Sad part of it all is that I was one of the beneficiaries of the Living Hands Trust Fund when my father passed away, and my mother only received 2 payments from the Trust as the funds were ****** by the administrators of the Trust. I am not sure if Akani Retirement Fund used to be part of this company, as I've seen files for MATCO during my stay at Akani, and now this happens to me again.
Helpful (0)
|Replies (0)TP
THULI P
1 reviews | Active since Jan 2020
4 Nov 2025, 13:47
Bad Experience
I worked for Akani Retirement Fund Administrators and resigned after 12 months. I claimed my Pension Fund, and the owner deducted money for the training I did when I started working at the company, and the bonus he paid me during my employment. I then took the matter to the PFA, and the determination was issued in my favor. The company still did not pay me as per the ruling from the PFA, and I then took the matter to FSCA, and he still did not pay me. I am not sure if this means what this company did is allowed, as I have tried all these options and still no payment is received. Sad part of it all is that I was one of the beneficiaries of the Living Hands Trust Fund when my father passed away, and my mother only received 2 payments from the Trust as the funds were ****** by the administrators of the Trust. I am not sure if Akani Retirement Fund used to be part of this company, as I've seen files for MATCO during my stay at Akani, and now this happens to me again.
0
Replies (0)MR
Makwena R
1 reviews | Active since Jan 2020
29 Aug 2025, 06:10
FINAL TRUST CLAIM
Shout out People in the Trust Department. I claimed last year December, I got the money in time. Then on the 11th of August claimed for my little brother, on the 22nd of August the money was in. Ma Naledi and Ma Rachel are the best. 🤞🙏
Helpful (0)
|Replies (0)MR
Makwena R
1 reviews | Active since Jan 2020
29 Aug 2025, 06:10
FINAL TRUST CLAIM
Shout out People in the Trust Department. I claimed last year December, I got the money in time. Then on the 11th of August claimed for my little brother, on the 22nd of August the money was in. Ma Naledi and Ma Rachel are the best. 🤞🙏
0
Replies (0)BM
Brenda M
1 reviews | Active since Jan 2020
12 Aug 2025, 13:53
Administrators don't do their work
This is jabulani loxton mnguni id 7310065366086,I made an application for two pot on the 1st of August,came back from sars on the 4th,I've being phoning everyday being told it's with administrator,it's the 12 today I still haven't received my funds,this is frustrating
Helpful (0)
|Replies (0)BM
Brenda M
1 reviews | Active since Jan 2020
12 Aug 2025, 13:53
Administrators don't do their work
This is jabulani loxton mnguni id 7310065366086,I made an application for two pot on the 1st of August,came back from sars on the 4th,I've being phoning everyday being told it's with administrator,it's the 12 today I still haven't received my funds,this is frustrating
0
Replies (0)BS
Boipelo S
1 reviews | Active since Jan 2020
7 Apr 2025, 08:36
Extremely slow frustrating service
Every claim that is submitted they take long to pay out. You will call and enquire but they will never give you a straight answer. They have no best interest in the beneficiaries whatsoever. It’s now April and they have not even paid school fees. The transport driver is furious because he has not received any money but yet he transports the child They are ********* and unprofessional. This company should close because clearly they don’t have our best interest at heart
Helpful (0)
|Replies (0)BS
Boipelo S
1 reviews | Active since Jan 2020
7 Apr 2025, 08:36
Extremely slow frustrating service
Every claim that is submitted they take long to pay out. You will call and enquire but they will never give you a straight answer. They have no best interest in the beneficiaries whatsoever. It’s now April and they have not even paid school fees. The transport driver is furious because he has not received any money but yet he transports the child They are ********* and unprofessional. This company should close because clearly they don’t have our best interest at heart
0
Replies (0)RM
Realeboha M
1 reviews | Active since Jan 2020
21 Dec 2024, 05:39
Claims problems
Shut the entire operation down! Empty promises with no communication whatsoever. Somehow, one claim can take 5months, and still no payments made. Instead, you're told to submit the very same documents you emailed but they now want hard copies, or you're told for about 4weeks that you will get the money, only to be disappointed each time until they close for the year. "managers" who sit with claims for weeks and are almost never available, not even for a call! Shut it down!
Helpful (0)
|Replies (0)RM
Realeboha M
1 reviews | Active since Jan 2020
21 Dec 2024, 05:39
Claims problems
Shut the entire operation down! Empty promises with no communication whatsoever. Somehow, one claim can take 5months, and still no payments made. Instead, you're told to submit the very same documents you emailed but they now want hard copies, or you're told for about 4weeks that you will get the money, only to be disappointed each time until they close for the year. "managers" who sit with claims for weeks and are almost never available, not even for a call! Shut it down!
0
Replies (0)MR
Makwena R
1 reviews | Active since Jan 2020
18 Dec 2024, 06:37
Empty promises!!!!
I wish there was a rating than one star..They played me last week. Okay I made a follow up on the application..however was told that the account was not validated, I then received a call from them saying the account number was then validated..this was on Wednesday last week. Because I had written a review here already, I removed all the reviews. I think that was whatade things worse, because even now I tried to call them.. They are now not picking up my calls. Yhoo I don't know how Akani does the things they do because this is highly unprofessional, lying to the people you call 'clients'. I am shocked as to how are you still this way after all the reviews about you here.
Helpful (0)
|Replies (0)MR
Makwena R
1 reviews | Active since Jan 2020
18 Dec 2024, 06:37
Empty promises!!!!
I wish there was a rating than one star..They played me last week. Okay I made a follow up on the application..however was told that the account was not validated, I then received a call from them saying the account number was then validated..this was on Wednesday last week. Because I had written a review here already, I removed all the reviews. I think that was whatade things worse, because even now I tried to call them.. They are now not picking up my calls. Yhoo I don't know how Akani does the things they do because this is highly unprofessional, lying to the people you call 'clients'. I am shocked as to how are you still this way after all the reviews about you here.
0
Replies (0)MR
Makwena R
1 reviews | Active since Jan 2020
10 Dec 2024, 17:33
Worst Client Service!!!!!!!!
I app**** for my trust application and have long been told that "the application is loaded, awaiting payment". Ever since that day I have been calling and my calls are ignored, even my emails. I have never been frustrated by the service as bad as this one.
Helpful (0)
|Replies (0)MR
Makwena R
1 reviews | Active since Jan 2020
10 Dec 2024, 17:33
Worst Client Service!!!!!!!!
I app**** for my trust application and have long been told that "the application is loaded, awaiting payment". Ever since that day I have been calling and my calls are ignored, even my emails. I have never been frustrated by the service as bad as this one.
0
Replies (0)