Akeso Milnerton worst ever

I have been a regular patient,due to fibromyalgia,for the past years.I booked in on Monday 13/01/2025.I noticed how the staff and attitudes have changed,everyone seemed demotivatated.Upon entering my allocated room I immediately smelled sweat and a smell similar to dirty socks.A gentleman was sleeping in the first bed fully clothed and covered in blankets.I raised my concern regarding hygiene and was told that this gentleman refuses to wash himself.The bathroom was dirty and smelled of urine.I complained to nursing staff who rep**** OK.I asked them to take action and the response was ,what must I do? Total lack of caring.My folder was at the nursing station and when i required a stronger dosage of medication,I was told to wait until the next day.Nurses told me they don't know what Fibromyalgia is,yet she had my folder in her hands.The hospital have a smoking section ,new rules introduced after 11pm no one allowed to leave ward and i suffer from chronic insomnia and my only vice is cigarettes.I noticed patients complaining about the lack of tea and coffee,wrong medication and incorrect dosage.This place used to be pleasant,but change in management made it miserable.Nursing staff don't care exception for 2 nurses only who are still trying their best despite the circumstances.Management have implemented so many changes and policies,that the most passionate and caring staff left this facility.You only have half an hour to eat and nurses will come to dining hall insisting you must see Dr immediately and eat later ,for a normal check up.Akeso Milnerton will never see me again.Staff arrogant,and dare I say it ***********.Yes there are the few employees who still go the extra mile,but majority only there for the salary.I lodged 3 complaints none were attended to.The unit manager never involved himself regarding my complaints.This Hospital charge R18 000 a week for non existent service and arrogant staff do not care for patients.