1 reviews | Active since Member
1. Every meal has plastic or hair in it 2. Gym is used as a storeroom 3. in 2 weeks, my child has not had ONE therapy session 4. Nurses see kids fighting physically, having seizures, and do NOTHING 5. ZERO parental support 6. ZERO communication from "the******s" I stumbled on a Family Support session my mistake in conversation with a nurse (OT / The******s were supposed to alert us by email 7. Children are supporting each other during crises, because none of the staff care to intervene 8. My child has been there 2 weeks, has become angry, violent and doesn't even recognize herself in her own behaviour. I'm getting her out NOW! 9. NO Complaints email address, I just called the Customer Service centre, and it's not operational outside office hours - what if there's an emergency? NOT happy.