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Caroline C
Active since Jul 2020
5
Reviews
0
Industries
Reviews
5 reviews18 months ago
Excellent service, p...
Excellent service, prompt responses, fair payouts, integrity 😁
53 replies
19 months ago
Tamia was friendly, efficient, communicated clearly and took the time to explain what I didn't understand
Tamia was friendly, efficient, communicated clearly and took the time to explain what I didn't understand. Her service was superb! :) - AND, they adjusted the claim according to my requirements fairly.
53 replies
27 months ago
Akeso Parktown Destroying my Child
1. Every meal has plastic or hair in it 2. Gym is used as a storeroom 3. in 2 weeks, my child has not had ONE therapy session 4. Nurses see kids fighting physically, having seizures, and do NOTHING 5. ZERO parental support 6. ZERO communication from "the******s" I stumbled on a Family Support session my mistake in conversation with a nurse (OT / The******s were supposed to alert us by email 7. Children are supporting each other during crises, because none of the staff care to intervene 8. My child has been there 2 weeks, has become angry, violent and doesn't even recognize herself in her own behaviour. I'm getting her out NOW! 9. NO Complaints email address, I just called the Customer Service centre, and it's not operational outside office hours - what if there's an emergency? NOT happy.
0 replies
70 months ago
DotSure, Amber Bird
Amber Bird assisted me. She was professional, polite, helpful, and I could almost hear her smile on the other end of the line - super refreshing! She actually LISTENED to what I needed...
53 replies
Review Distribution
5 Star
3 (60%)
4 Star
1 (20%)
3 Star
0 (0%)
2 Star
1 (20%)
1 Star
0 (0%)