Concerns Regarding Care and Facility Conditions at Akeso Parktown

1. Inappropriate Communication: On Friday during the day shift, Lungisani (a male nurse) called me while I was in the shower and abruptly said, “Am I going to take medication or what?” I found this to be quite unprofessional and lacking in sensitivity. When I asked him why he spoke like that, nurse, Dorcass, said that I was being dramatic. 2. Delayed Medical Follow-Up: Psychiatrist had recommended that I undergo an EEG and consult with the GP. However, nothing was actioned until I personally approached the nurses to ask about the authorisation. As of now, I am still waiting for those appointments to be arranged. 3. Male Nurses in Female Room: Having male nurses check in on the female ward feels uncomfortable, especially when there are female nurses available during the same shift. I believe some consideration should be given to assigning staff more appropriately in such cases. 4. Staff Attitudes: A general observation is that many staff members seem disinterested or unhappy to be here. Their attitudes often come across as dismissive or grumpy, which impacts the overall atmosphere and patient experience. 5. Kitchen Hygiene: The kitchen area has a serious roach infestation. I reported this issue, but the staff response said that “there’s nothing they can do, it’s the hospital issue”. This was Thursday night at 8pm. I find this unacceptable. Isn’t fumigation or pest control a standard procedure in such situations?