Beware Alan Hudson Motors Mbombela and VW South Africa’s Empty Promises

After 15 years as a loyal VW customer, this was my final straw. I dropped off my Touareg (Reg JN19XYGP) on 25 March for an oil change only yet ended up with unauthorised repairs, a week-long wait for o-rings, and then three weeks without my car (only one courtesy vehicle day). Each return introduced new warning lights and an ECU limp-mode fault that risked permanent damage. Seven weeks of follow-ups, formal complaints, escalations to “head office” and German customer care all yielded only excuses and monitoring. No apology, no compensation, no expert inspection. If you value your time, your safety and your money, stay clear of Alan Hudson Motors Mbombela and think twice before trusting VW South Africa to stand behind its brand.

Volkswagen South Africa - Wake up and read all the reviews on Hello Peter!