EXTREMELY UNPROFESSIONAL

EXTREMELY UNPROFESSIONAL- On Thurs 21 November I contacted Alan Levy to book an appointment regarding Sectional Title issues, they sent me forms to complete and requested a deposit of R3000. I paid said deposit and completed forms and they confirmed my appointment with them on Monday the 25th. Whilst I was on my way to the appointment they called me to enquire which Property Management Company was taking care of our complex, upon my response they said that there was a conflict of interest as the Property Management Company was also their client and that they had to cancel my appointment. I informed them that I had made arrangements to take time off work to attend to my appointment, solicited the services of Uber get to their office for which I now had to pay and enquired about a refund of my deposit. I sent an email with my bank details and received no response, upon calling they said they had sent me an SMS as they needed verified bank details before they could refund my deposit, no such SMS was received. I have now lost two days in which I could have solicited the services of another Attorney for an urgent matter, am still waiting for them to confirm if the verified bank details I have sent are now suffice for my refund of deposit, have had to ask them to please not correspond with me via SMS but via email and now may have to take more time out of the office to go to the bank for bank stamped banking details before I get a refund on my depost. One would think that a so called professional law firm would have confirmed conflict of interest upfront instead of causing such an inconvenience, waste of time and struggle for return of deposit.