Illegal attorney fees addition on my levy statement

I have my levy account handed over to this people and they add 10% of my levy balance on my statement as their attorney charges. It is totally a real off. I know that when an account is handed over it is subjected to attorneys fees but not 10% of the balance. I am struggling financially as is and I am trying to reduce arrears but I don't see progress due to this unreasonable fee this people are adding to my account. They never even communicated to me regarding the handover of my account I didn't even know who they aee until I ask the managing board of my complex. All they know is to just add fees on our accounts month end and that is it. Deciding to make repayments was not because they ever liaised with me but mainly because I was I a position to start paying . This needs to be brought to the ombudsman attention that here are people reaping us off in the name of being attorneys. I am disgusted and I am looking to expose their ill treatment to us as consumers