AA
Alaska Air-conditioning
Unclaimed Business
AA
Alaska Air-conditioning
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Electronics & Technology
NPS Score
0
Recommended: Unlikely
Review Distribution
1|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Alaska Air-conditioning
Alaska Air-conditioning has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Alaska Air-conditioning across 3 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceBR
Brad R
1 reviews | Active since Jan 2020
5 Feb 2026, 17:16
CAN WE REALLY TRUST ALASKA AIRCONS!
A SERIOUSLY DISAPPOINTED CUSTOMER!!! ALASKA A NAME I DONT THINK CONSUMERS CAN TRUST! Last saturday I had 4 aircons installed and the amount I paid the installers(AIRWORX) was an amount of R29 500 and just under a week now the aircons are not cooling at all. I called the service provider and they unsure of what is wrong as well. This is really sad a name we thought we can trust is letting us down so badly. Service provider advised that it maybe too hot outside therefore the system is not cooling but thats bull we have another 2 aircons(different brand) and its working perfectly????? can someone from Alaska contact me and we need this issue to be addressed , you guys cannot let us customers purchase POOR MACHINERY!
Helpful (0)
|Replies (0)BR
Brad R
1 reviews | Active since Jan 2020
5 Feb 2026, 17:16
CAN WE REALLY TRUST ALASKA AIRCONS!
A SERIOUSLY DISAPPOINTED CUSTOMER!!! ALASKA A NAME I DONT THINK CONSUMERS CAN TRUST! Last saturday I had 4 aircons installed and the amount I paid the installers(AIRWORX) was an amount of R29 500 and just under a week now the aircons are not cooling at all. I called the service provider and they unsure of what is wrong as well. This is really sad a name we thought we can trust is letting us down so badly. Service provider advised that it maybe too hot outside therefore the system is not cooling but thats bull we have another 2 aircons(different brand) and its working perfectly????? can someone from Alaska contact me and we need this issue to be addressed , you guys cannot let us customers purchase POOR MACHINERY!
0
Replies (0)VS
Victor S
1 reviews | Active since Jan 2020
3 Nov 2025, 12:10
Poor quality and false BTU airconditioners!!
Been installing aircons for 11years now. These Alaska airconditioners are not what they claim to be. Their BTU sizes are not accurate and underrated. A 12000btu is not a 12000btu!!! They do not meet the EER standards and their EER values are false. Installed these units for a customer who bought these online and what a disaster. Poorly built with underrated compressors. Customer asked us to remove and replace with another brand. These are Cheap and nasty units! Would not recommend!!
Helpful (0)
|Replies (0)VS
Victor S
1 reviews | Active since Jan 2020
3 Nov 2025, 12:10
Poor quality and false BTU airconditioners!!
Been installing aircons for 11years now. These Alaska airconditioners are not what they claim to be. Their BTU sizes are not accurate and underrated. A 12000btu is not a 12000btu!!! They do not meet the EER standards and their EER values are false. Installed these units for a customer who bought these online and what a disaster. Poorly built with underrated compressors. Customer asked us to remove and replace with another brand. These are Cheap and nasty units! Would not recommend!!
0
Replies (0)MK
Mohamed K
1 reviews | Active since Jan 2020
6 Nov 2023, 16:23
Terrible Airconditioner! Never Again!
I had this air-conditioner installed in January 2023, and it has been nothing but trouble since. The guarantee means nothing. The company that installed it has been to my home many times. At one point, I had to pay R1200 despite it still being under guarantee. I called Alaska Air-Conditioning Durban today and was told that the installer, Coolit Air-conditioning, carries the technical guarantee, and they will supply the spare parts. So essentially, I have no guarantee. This Aircon is installed in the room of a disabled person. The guarantee expires in December 2023. I should have gone for a reputable and established brand like Samsung or Carrier instead. I'll just have to cut my losses, throw this thing out, and replace it with something else. What a waste of time and money.
Helpful (0)
|Replies (0)MK
Mohamed K
1 reviews | Active since Jan 2020
6 Nov 2023, 16:23
Terrible Airconditioner! Never Again!
I had this air-conditioner installed in January 2023, and it has been nothing but trouble since. The guarantee means nothing. The company that installed it has been to my home many times. At one point, I had to pay R1200 despite it still being under guarantee. I called Alaska Air-Conditioning Durban today and was told that the installer, Coolit Air-conditioning, carries the technical guarantee, and they will supply the spare parts. So essentially, I have no guarantee. This Aircon is installed in the room of a disabled person. The guarantee expires in December 2023. I should have gone for a reputable and established brand like Samsung or Carrier instead. I'll just have to cut my losses, throw this thing out, and replace it with something else. What a waste of time and money.
0
Replies (0)