Not happy

I very disappointed with albany hotel, wifi was not working, no towels in my room, tea hotel was dirty, broken wardrobe, dirty couch in our room, what's even worse from yesterday morning my body or itchy and even some rash has started appearing I think the bed had bed bugs, air cmconditioning. Was not working most of the time .. I am never booking with them I am very disappointed I won't recommend anyone to them. The staff front desk was amazing..