Worst Panel beater

Worst possible service ever- My car has been with this repairer since the 14th of February today is the 28th of March and I received zero service - I am very unhappy- I don't have a car , my car hire has been exceeded with insurers and this is truly annoying- on Friday the 25th I received notification that my car would be ready- today Monday 28th when I am supposed to get my car - I am being told after painting and assembling that my car is back in repairs for a fan that broke sounds like you don't know what you are doing if people are breaking car parts-I am inconvenienced and no one will even pick up the phone to call me - I need my car