Alberton Multifranchise
3.1|13 reviews
CN
C-hle Nhlengethwa
1 reviews | Active since Member
14 Aug 2025, 10:58
Traded in vehicle not settled after a month
I traded in my car at Motus Alberton multifranchise on 8 July 2025, I was told they would be settling the previous car with my financer in a few days. It's been over a month and my previous vehicle has still not been settled and the car is no longer in my possession, my new finance for my new vehicle has taken effect, I keep being told there are delays with the accountant working there and now I am concerned that I will be debited for two vehicles come month end, I have tried being patient but this has simply been dragging on for too long, and I'm not receiving any update as to what the delay is. On top of that the registration for my new vehicle has still not been finalized, first permit expired and they gave me a new one, now this one has expired today 14 August 2025 and still no word on the new registration. I am completely disappointed at the service I've received and would like these issues to be sorted out as soon as possible.
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C-hle Nhlengethwa's updateReviewer Update
20 Aug 2025, 08:13Update- it's the 20th of August and this matter has still not been settled. I got debited last month for the previous car that was already traded in and I am afraid I might get debited again this month for both cars if this is not settled within this week by Friday. Yesterday I get told the reason there has been a delay with my registration is because the car needs a Road worthy test done. So I've been driving a car that isn't Road worthy and wasn't told. This whole deal was done untruthfully and I am seriously considering cancelling the whole deal,.
CN
C-hle Nhlengethwa's update20 Aug 2025, 08:13
Reviewer Update
Update- it's the 20th of August and this matter has still not been settled. I got debited last month for the previous car that was already traded in and I am afraid I might get debited again this month for both cars if this is not settled within this week by Friday. Yesterday I get told the reason there has been a delay with my registration is because the car needs a Road worthy test done. So I've been driving a car that isn't Road worthy and wasn't told. This whole deal was done untruthfully and I am seriously considering cancelling the whole deal,.