WORST AGENCY EVER

I am very unhappy about how unprofessional they are. I've rented from them for 11 months and gave more than 20 business days notice that I would be vacating the premises and cancelling my contract due to me having a baby. I've followed protocol as the contract stated that they needed 20 business days notice. Now they want to charge an early cancellation fee that is the same amount as my rent. They cannot even provide proof that they were advertising the property to find a new tenant.. They also came with stories that for over 20 days the contractors were busy fixing things but there isn't even that much to fix - closet door hinges and a cleaning. To say the least, I've been waiting over 41 days for my deposit to be paid back and they keep coming with different excuses.

They will be hearing from my lawyer and the rental housing tribunal.

Don't trust these people with your money.