MD
Megan P
Active since May 2021
2
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0
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Reviews
2 reviews33 months ago
WORST AGENCY EVER
I am very unhappy about how unprofessional they are. I've rented from them for 11 months and gave more than 20 business days notice that I would be vacating the premises and cancelling my contract due to me having a baby. I've followed protocol as the contract stated that they needed 20 business days notice. Now they want to charge an early cancellation fee that is the same amount as my rent. They cannot even provide proof that they were advertising the property to find a new tenant.. They also came with stories that for over 20 days the contractors were busy fixing things but there isn't even that much to fix - closet door hinges and a cleaning. To say the least, I've been waiting over 41 days for my deposit to be paid back and they keep coming with different excuses. They will be hearing from my lawyer and the rental housing tribunal. Don't trust these people with your money.
0 replies
59 months ago
PATHETIC SERVICE
I have been trying to apply for a product finance loan. Went in store with all of the required documents on 28 May 2021, was told it would take 30mins to 48 hours. Called the morning of the 29th only to be told they don't have a copy of my ID which doesn't make sense because I've given then everything needed. Went in on the 29th to give my ID again but the lady at the desk said they have everything. Tried to follow up 3 times during the day with no answer when I call 0861888009. Today 30 May I've called 5 times, been on hold for over 30 minutes and had to buy airtime 3 times just to get hold of someone. Their service is PATHETIC!!!!!!!!! I've wasted my time and my money on airtime
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Review Distribution
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1 Star
2 (100%)