Shocked and annoyed

My experience was shocking and terrible, the guys that picked up my items in Joburg were great and they wrapped my TV for me but when I received my furniture in Durban I was shocked. My boxes were broken, so many glasses broken. All my furniture was damaged and needed to be repaired. But the part that frustrated me was that they broke my 65 inch TV and was like well you did not pack it properly and we can't sort it out but during that 3 months they kept me waiting and thinking that it would be fixed and it was never done. So they can just move your TV and break it and it is at your cost to sort out now. But it took them 3 months to sort out my Furniture and they did not fix it properly. I will not recommend them to anyone ever. I had terrible service.