ALJ Insurance Brokers
Claimed Business
ALJ Insurance Brokers
Claimed Business
23 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, ALJ Insurance Brokers delivers an outstanding customer experience driven by highly praised individual agents. Thato Itumeleng is frequently recognised for her professionalism, clear explanations of cover options, and ability to secure the best insurance deals. Keneilwe Molefe is also commended for exceptional problem resolution and trustworthy service. Customers consistently highlight friendly interactions, efficient processes, and strong after-sale support, making the brokerage a trusted partner for home, vehicle, and general insurance needs across South Africa.
Performance(last 12 months):
TrustIndex
0
Ranking
#69
in Financial Services
Avg Reply
940h 15m
NPS Score
100
Recommended: Very Likely
Review Distribution
5|23 Reviews
Jun '25 - May '26
5(95%)
4(5%)
3(0%)
2(0%)
1(0%)
5(95%)
4(5%)
3(0%)
2(0%)
1(0%)
Frequently Asked Questions About ALJ Insurance Brokers
Based on recent customer reviews, ALJ Insurance Brokers delivers an outstanding customer experience driven by highly praised individual agents. Thato Itumeleng is frequently recognised for her professionalism, clear explanations of cover options, and ability to secure the best insurance deals. Keneilwe Molefe is also commended for exceptional problem resolution and trustworthy service. Customers consistently highlight friendly interactions, efficient processes, and strong after-sale support, making the brokerage a trusted partner for home, vehicle, and general insurance needs across South Africa.
ALJ Insurance Brokers has a TrustIndex of 0 out of 10 on Hellopeter, based on 23 reviews in the last 12 months. Hellopeter has tracked ALJ Insurance Brokers across 114 total reviews. How is the TrustIndex calculated? →
Recent reviews (23)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNN
Nkululeko N
1 reviews | Active since Jan 2020
12 Mar 2026, 07:37
I was assisted by Thato, who made the process seamless and offered an excellent deal
I was assisted by Thato, who made the process seamless and offered an excellent deal. I give her a solid 5/5 service, thank you.
Helpful (0)
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Nkululeko N
1 reviews | Active since Jan 2020
12 Mar 2026, 07:37
I was assisted by Thato, who made the process seamless and offered an excellent deal
I was assisted by Thato, who made the process seamless and offered an excellent deal. I give her a solid 5/5 service, thank you.
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Replies (0)A
Asemahle
1 reviews | Active since Jan 2020
12 Mar 2026, 07:29
I had an excellent experience working with Thato Itu
I had an excellent experience working with Thato Itu. She is truly the best broker always available to respond to any queries and incredibly quick to act whenever assistance is needed. Her professionalism, efficiency, and dedication to her clients are outstanding. The service she provides is absolutely top-notch, and I highly recommend her to anyone looking for a reliable and responsive broker.
Helpful (0)
|Replies (0)A
Asemahle
1 reviews | Active since Jan 2020
12 Mar 2026, 07:29
I had an excellent experience working with Thato Itu
I had an excellent experience working with Thato Itu. She is truly the best broker always available to respond to any queries and incredibly quick to act whenever assistance is needed. Her professionalism, efficiency, and dedication to her clients are outstanding. The service she provides is absolutely top-notch, and I highly recommend her to anyone looking for a reliable and responsive broker.
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Millicent L
1 reviews | Active since Jan 2020
11 Mar 2026, 13:38
Shout out to Keneilwe Molefe!!🥂❤️
Keneilwe Molefe assisted me when I bought my first car in 2020, with my second car and third car. I’m very thankful for her wonderful service and support. She always make sure she goes an extra mile to assist and ensure that you are happy with the offer you get. She’s very excellent at her work.
Helpful (0)
|Replies (0)ML
Millicent L
1 reviews | Active since Jan 2020
11 Mar 2026, 13:38
Shout out to Keneilwe Molefe!!🥂❤️
Keneilwe Molefe assisted me when I bought my first car in 2020, with my second car and third car. I’m very thankful for her wonderful service and support. She always make sure she goes an extra mile to assist and ensure that you are happy with the offer you get. She’s very excellent at her work.
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