1 reviews | Active since Member
We booked with Alkmaar Farmstay Nelspruit in March for Innibos, they pushed us to pay deposits and the lockdown came. Dates changed for Innibos to December and I contacted Wanda immediately and asked her about the changed dates on the 2nd of May 2020. I informed her that we cannot attend Innibos in December as we already have other responsibilities and issues with leave etc. She told me that she cannot pay our deposits back- however their terms state that deposits are refunded if notice of cancellation is given one month prior to booking. I then agreed that we could change dates of accommodation. Wanda informed me that they are fully booked in November with weddings and cannot assist us for a weekend. And still refuses to refund deposit but they cannot assist us with accommodation either??? You are fully booked ? And cannot help us with accommodation but also say that you cannot afford to pay us back? You are stealing peoples money!