AP
All Pools
Unclaimed Business
AP
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Home Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJS
Juanette S
1 reviews | Active since Jan 2020
4 Dec 2015, 09:08
Owner didn't complete pool and ran of with money
We are at end of week 6 & since I accepted the quote in Oct & paid the dep, he & his men has worked on/off not even 10 days. First his mom died & he started a week later than planned & after hearing nothing from him for almost a week after paying the dep. He eventually started the work & then a friend died. He didn't pitch for another week making excuses & then promises of coming but never showing up, I have proof of all. Then according to him his main man's house burnt down & still he didn't pitch, although he promised to. Just can't believe that a business comes to a stand still if 1 of your guys didn't pitch for work but you started off with 5/6 guys working the first few days. At end of week three he said he won the lotto, R5.5mil to be exact & that he'll be fixing my pool for free as it'll be the last pool he'll ever fix as well as give my dep back the next week. So week 3 became 4, 4 became 5 & now it end of week 6. He didn't show up at any given time during that period & had excuses of why he's dragging with the pool. When he did eventually answer my message last week he said he'll do my pool for cheaper & will start Monday, but never showed or answered any of my messages
Helpful (0)
|Replies (0)JS
Juanette S
1 reviews | Active since Jan 2020
4 Dec 2015, 09:08
Owner didn't complete pool and ran of with money
We are at end of week 6 & since I accepted the quote in Oct & paid the dep, he & his men has worked on/off not even 10 days. First his mom died & he started a week later than planned & after hearing nothing from him for almost a week after paying the dep. He eventually started the work & then a friend died. He didn't pitch for another week making excuses & then promises of coming but never showing up, I have proof of all. Then according to him his main man's house burnt down & still he didn't pitch, although he promised to. Just can't believe that a business comes to a stand still if 1 of your guys didn't pitch for work but you started off with 5/6 guys working the first few days. At end of week three he said he won the lotto, R5.5mil to be exact & that he'll be fixing my pool for free as it'll be the last pool he'll ever fix as well as give my dep back the next week. So week 3 became 4, 4 became 5 & now it end of week 6. He didn't show up at any given time during that period & had excuses of why he's dragging with the pool. When he did eventually answer my message last week he said he'll do my pool for cheaper & will start Monday, but never showed or answered any of my messages
0
Replies (0)RZ
Ronel Z
1 reviews | Active since Jan 2020
22 Sept 2015, 07:21
Poor after service on Pool Installation
All pools came in May to re align my rock pool with fibre glass and to install an extra return line. to improve on the flow if the water in the pool. as there were areas due to the rocks that the water was almost standing still. The job was well done.<br> at he time the work was complete Brad (all Pools) insisted that i pay him prior to filling the pool with water. which i did. I was very much against this as i could not test the flow of the water due to the pool being empty.<br> Once i filled the pool. I experience problems with the flow as the old outlet pushed the water into the rock and not around the rock. The paint is coming off as well and the weir is to low if i will the pool to the top. There is also 'n screw missing on the filler lid. the mosaic that was installed. 2 strips got the wax cover over it. THis i reported to Brad several time with email and telephonic. He made several appointment which he never honored. I need this problem to be resolved. i cant give you the time or specific date as it is an ongoing problem
Helpful (0)
|Replies (0)RZ
Ronel Z
1 reviews | Active since Jan 2020
22 Sept 2015, 07:21
Poor after service on Pool Installation
All pools came in May to re align my rock pool with fibre glass and to install an extra return line. to improve on the flow if the water in the pool. as there were areas due to the rocks that the water was almost standing still. The job was well done.<br> at he time the work was complete Brad (all Pools) insisted that i pay him prior to filling the pool with water. which i did. I was very much against this as i could not test the flow of the water due to the pool being empty.<br> Once i filled the pool. I experience problems with the flow as the old outlet pushed the water into the rock and not around the rock. The paint is coming off as well and the weir is to low if i will the pool to the top. There is also 'n screw missing on the filler lid. the mosaic that was installed. 2 strips got the wax cover over it. THis i reported to Brad several time with email and telephonic. He made several appointment which he never honored. I need this problem to be resolved. i cant give you the time or specific date as it is an ongoing problem
0
Replies (0)