Alliance Call Centre Services
1.4|46 reviews
CB
Chumani B
1 reviews | Active since Member
10 Apr 2026, 12:15
Funds Allocation Issue and Paid Up Letter
I settled my account that was handed over to them by Vodacom on the 25 of March 2026, it was a debit order. I called to confirm if they have received funds and they said yes. I called again to enquire about paid up letter. A guys assisting me said the funds has not been allocated to Vodacom and I must wait, that’s a complete bull****!!!! After two ****en weeks you telling me funds have not been allocated. He told me to call Vodacom collection and I did call Vodacom and they told me I will only get the letter once Alliance Call Centre Services allocates the funds to them. And the letter I will get it within 48 hours.
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Chumani B's updateReviewer Update
10 Apr 2026, 13:09I called again today spoke to a lady by the name of Karabo, she was so rude and even told me there’s nothing I’ll do I call everyday I won’t get help. The guy called William told me to call Vodacom and ask for paid up letter. No man these people are rude to clients Karabo didn’t even want me to explain she just kept on shouting. This is ridiculous because none of them wanted to connect me to their manager. Yeses whole office full of rude people!!
CB
Chumani B's update10 Apr 2026, 13:09
Reviewer Update
I called again today spoke to a lady by the name of Karabo, she was so rude and even told me there’s nothing I’ll do I call everyday I won’t get help. The guy called William told me to call Vodacom and ask for paid up letter. No man these people are rude to clients Karabo didn’t even want me to explain she just kept on shouting. This is ridiculous because none of them wanted to connect me to their manager. Yeses whole office full of rude people!!