1 reviews | Active since Member
<p>Ward and his man originally suggested I put the dish in a certain spot attached to the wall to ensure proper installation. I didn't like where it was to go so he installed it where I wanted. After a year of him having to come out every month to adjust (at my expense), I decided to have him move it to where he originally suggested. That was last Friday, and on Sunday, with the first wind, the entire dish broke from its mounts. (2 days after the installation, which I paid for). He said he would come out Monday, he didn't, Then Tues, he didn't, then Wed and he did, but just measured the distance from the wall to the roof overhand 150mm). They he said he would come back Thursday to intall it against some wood. He came back Thursday, no wood but was going to install it directly to the wall. The clamps he was going to use though were very flimsy, and he knew (after being here at least 12 times to adjust because of wind) that those clamps would break at the first wind. So we came up with a different plan. The electricity went out anyway so he left and I bought the parts needed. He came back on Friday and said I would have to pay for labour. I said the installation was only 2 days old when it broke and he knew the high winds here so it was a bad installation. (he used a standard tripod mount which broke in 2 places. ) I said it was unreasonable of him to expect me to pay for the installation 1) because this was less than a week ago that the original was done, and 2) I bought most of the parts. He refused and left. </p>