Alpha Debt Management
Claimed Business
Alpha Debt Management
Claimed Business
11 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Alpha Debt Management receives overwhelmingly negative feedback. Customers frequently report being placed under debt review without clear consent or proper explanation. A recurring concern is that payments collected were allegedly not distributed to creditors, leaving customers with unresolved debts despite completing their payment terms. Multiple reviewers describe being unable to reach the company by phone or email, with contact lines consistently unresponsive. Misleading sales practices and unauthorized debit orders are also commonly cited. One positive review credits a specific manager for helping a client achieve debt freedom.
Performance(last 12 months):
0Trustindex Rating
#69Ranked In Financial Services
711h 52mReply Time
-72 NPSUnlikely
Replied to 10% of negative reviews
Reply time on negative reviews: 611 hours 27 min
TrustIndex
0
Ranking
#69
in Financial Services
Avg Reply
711h 52m
NPS Score
-72
Recommended: Unlikely
Replied to 10% of negative reviews
Reply time on negative reviews: 611 hours 27 min
Review Distribution
1.4|11 Reviews
Jun '25 - May '26
5(0%)
4(9.1%)
3(0%)
2(9.1%)
1(81.8%)
5(0%)
4(9.1%)
3(0%)
2(9.1%)
1(81.8%)
Frequently Asked Questions About Alpha Debt Management
Based on recent customer reviews, Alpha Debt Management receives overwhelmingly negative feedback. Customers frequently report being placed under debt review without clear consent or proper explanation. A recurring concern is that payments collected were allegedly not distributed to creditors, leaving customers with unresolved debts despite completing their payment terms. Multiple reviewers describe being unable to reach the company by phone or email, with contact lines consistently unresponsive. Misleading sales practices and unauthorized debit orders are also commonly cited. One positive review credits a specific manager for helping a client achieve debt freedom.
Alpha Debt Management has a TrustIndex of 0 out of 10 on Hellopeter, based on 11 reviews in the last 12 months. They reply to 10% of negative reviews, typically within 611 hours 27 min. Hellopeter has tracked Alpha Debt Management across 110 total reviews. How is the TrustIndex calculated? →
Recent reviews (11)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceIK
Imbali K
1 reviews | Active since Jan 2020
11 Mar 2026, 09:34
Debt review ****- Luthando
I am writing this to warn the public about the predatory and deceptive tactics used by this company. I was contacted by an agent named Ashley or Luthando who claimed to be calling from the NCR (National Credit Regulator). The ****: Ashley or Luthando offered me a "legitimate opportunity" to reduce my debt interest rates. When I specifically asked if there was a catch or if this was Debt Review, he explicitly **** and said "No." He then pressured me to sign an online form immediately. The Red Flags: After signing the form, I was told to send my highly sensitive documents—including my ID and bank statements—directly to a WhatsApp number for Ashley's attention. He promised to call back in 10 minutes. The Confrontation: During those 10 minutes, I did my own research and realized this is a common bait-and-switch **** used to trick people into Debt Review without their informed consent. When Ashley or Luthando called back, I confronted him. Instead of being professional, he gave me a bizarre instruction to go to a Capitec branch the next morning to "enquire" about it—a clear attempt to validate his **** through a reputable bank. Conclusion: I am disgusted by the lack of ethics and the blatant misrepresentation of the NCR. I have demanded an immediate cancellation of my application and a formal rejection letter. Avoid this company at all costs. They lie about who they are and the services they provide.
Helpful (0)
|Replies (0)IK
Imbali K
1 reviews | Active since Jan 2020
11 Mar 2026, 09:34
Debt review ****- Luthando
I am writing this to warn the public about the predatory and deceptive tactics used by this company. I was contacted by an agent named Ashley or Luthando who claimed to be calling from the NCR (National Credit Regulator). The ****: Ashley or Luthando offered me a "legitimate opportunity" to reduce my debt interest rates. When I specifically asked if there was a catch or if this was Debt Review, he explicitly **** and said "No." He then pressured me to sign an online form immediately. The Red Flags: After signing the form, I was told to send my highly sensitive documents—including my ID and bank statements—directly to a WhatsApp number for Ashley's attention. He promised to call back in 10 minutes. The Confrontation: During those 10 minutes, I did my own research and realized this is a common bait-and-switch **** used to trick people into Debt Review without their informed consent. When Ashley or Luthando called back, I confronted him. Instead of being professional, he gave me a bizarre instruction to go to a Capitec branch the next morning to "enquire" about it—a clear attempt to validate his **** through a reputable bank. Conclusion: I am disgusted by the lack of ethics and the blatant misrepresentation of the NCR. I have demanded an immediate cancellation of my application and a formal rejection letter. Avoid this company at all costs. They lie about who they are and the services they provide.
0
Replies (0)CM
Climate M
1 reviews | Active since Jan 2020
23 Jan 2026, 22:31
Alpha Debt Management bad service and unprofessional.
Can I get help getting hold of this company Alpha Debt Management. Because honestly this guy made and agreement with them to pay my debt and that I will pay through them this was about 5 year ago and that will debit every so two months past after the the agreement this guy just debited not paying so when I got a call from the creditors I tried calling them to get a the answer why am I still getting such calls they were telling me stories now. I them blocked them and paid all my debts with agreement from my creditors and finished paying so the Alpha Debt Management company still flagging my name can this please be corrected.
Helpful (0)
|Replies (0)CM
Climate M
1 reviews | Active since Jan 2020
23 Jan 2026, 22:31
Alpha Debt Management bad service and unprofessional.
Can I get help getting hold of this company Alpha Debt Management. Because honestly this guy made and agreement with them to pay my debt and that I will pay through them this was about 5 year ago and that will debit every so two months past after the the agreement this guy just debited not paying so when I got a call from the creditors I tried calling them to get a the answer why am I still getting such calls they were telling me stories now. I them blocked them and paid all my debts with agreement from my creditors and finished paying so the Alpha Debt Management company still flagging my name can this please be corrected.
0
Replies (0)CB
Claudene B
1 reviews | Active since Jan 2020
15 Jan 2026, 13:42
Finally debt free
I started my journey with Alpha in 2024. I made some very bad financial decisions and my salary was just going for my debt. I had to live on monthly loans just to survive. 2 years down the line and I can proudly say I'm debt free. I just want to say thank you to the new manager Mrs N**** you have really gone the extra mile to assist me. Here's to making better financial decisions. Thank you again
Helpful (0)
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Claudene B
1 reviews | Active since Jan 2020
15 Jan 2026, 13:42
Finally debt free
I started my journey with Alpha in 2024. I made some very bad financial decisions and my salary was just going for my debt. I had to live on monthly loans just to survive. 2 years down the line and I can proudly say I'm debt free. I just want to say thank you to the new manager Mrs N**** you have really gone the extra mile to assist me. Here's to making better financial decisions. Thank you again
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Replies (0)A
Abram
1 reviews | Active since Jan 2020
4 Nov 2025, 11:33
*****.
If you are in a bad financial state, try to change your lifestyle and save money so that you can avoid to be damaged by companies like Alpha Dept. Today i have paid up all my depts not because they helped me but because they put me under dept review and then transferred me to their friends company which then dropped me. Their service is deplorable. Today i cant get anything even though i have paid up all my depts because they are holding onto my information without feeling guilty. They won't take my calls or WhatsApps. Their emails are just not going through.
Helpful (0)
|Replies (0)A
Abram
1 reviews | Active since Jan 2020
4 Nov 2025, 11:33
*****.
If you are in a bad financial state, try to change your lifestyle and save money so that you can avoid to be damaged by companies like Alpha Dept. Today i have paid up all my depts not because they helped me but because they put me under dept review and then transferred me to their friends company which then dropped me. Their service is deplorable. Today i cant get anything even though i have paid up all my depts because they are holding onto my information without feeling guilty. They won't take my calls or WhatsApps. Their emails are just not going through.
0
Replies (0)JB
Jonathan B
1 reviews | Active since Jan 2020
9 Oct 2025, 12:32
In desperate need of guidance
A guy called me saying they can help me with my debt so that I can pay a lower interest rate, where I will be paying the bank back directly, due to those words I was put under the impression it's linked with my bank. No indication that I will be under debt review, I never wanted to be put under debt review , the guy send me a link where I had to send him bank statements, copy of my ID as well as my signature, he said a lady will contact me after our call to finalize the contract, after the call ended I received a message on WhatsApp from the company saying thanks for the documents, in the message I saw they are debt reviewer's, when the lady called me I told her that I am not interested in it anymore as I was miss informed and don't want to be under debt review I asked her if she can stop the debit order, a few hours later a guy called me asking why I want to cancel, when I gave him my reason he started to get rude with me and kept on insisting it's better this way , I told him for me it's not and that I wish for the debit order to be taken down then he hung up on me , now there contact details keep on ringing and then cuts off , can someone help me by giving me the next steps I should take to sort this problem please.
Helpful (0)
|Replies (0)JB
Jonathan B
1 reviews | Active since Jan 2020
9 Oct 2025, 12:32
In desperate need of guidance
A guy called me saying they can help me with my debt so that I can pay a lower interest rate, where I will be paying the bank back directly, due to those words I was put under the impression it's linked with my bank. No indication that I will be under debt review, I never wanted to be put under debt review , the guy send me a link where I had to send him bank statements, copy of my ID as well as my signature, he said a lady will contact me after our call to finalize the contract, after the call ended I received a message on WhatsApp from the company saying thanks for the documents, in the message I saw they are debt reviewer's, when the lady called me I told her that I am not interested in it anymore as I was miss informed and don't want to be under debt review I asked her if she can stop the debit order, a few hours later a guy called me asking why I want to cancel, when I gave him my reason he started to get rude with me and kept on insisting it's better this way , I told him for me it's not and that I wish for the debit order to be taken down then he hung up on me , now there contact details keep on ringing and then cuts off , can someone help me by giving me the next steps I should take to sort this problem please.
0
Replies (0)cS
charmaine S
1 reviews | Active since Jan 2020
22 Sept 2025, 11:53
ALPHA DEBT MANAGEMEN...
ALPHA DEBT MANAGEMENT ARE THE WORST! I misunderstood when they phoned me, and when I phoned them the next day and said I do not want debt management, they went ahead anyway and do not answer any calls.
Helpful (0)
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charmaine S
1 reviews | Active since Jan 2020
22 Sept 2025, 11:53
ALPHA DEBT MANAGEMEN...
ALPHA DEBT MANAGEMENT ARE THE WORST! I misunderstood when they phoned me, and when I phoned them the next day and said I do not want debt management, they went ahead anyway and do not answer any calls.
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Replies (0)MG
KS
Konrad S
1 reviews | Active since Jan 2020
18 Sept 2025, 09:29
Aplha Debit Management are operating like ****mers.
This company ****med me into an interest reduction **** to reduce the interest payments on my home loan. They pretended to be affiliated to ABSA bank. When they gave me their terms and conditions I did not accept it and told them they must cancel which they said I'm able to do anythime. They put a debit order on my debicheck account and I'm battling to get it revoved. They don't pick up their phone when you call them and most contact numbers don't work. Through WhatsApp I managed to make contact with them and they said the cancellation is at their cancel department. I'm still battling to have the debit order removed days later.
Helpful (0)
|Replies (0)KS
Konrad S
1 reviews | Active since Jan 2020
18 Sept 2025, 09:29
Aplha Debit Management are operating like ****mers.
This company ****med me into an interest reduction **** to reduce the interest payments on my home loan. They pretended to be affiliated to ABSA bank. When they gave me their terms and conditions I did not accept it and told them they must cancel which they said I'm able to do anythime. They put a debit order on my debicheck account and I'm battling to get it revoved. They don't pick up their phone when you call them and most contact numbers don't work. Through WhatsApp I managed to make contact with them and they said the cancellation is at their cancel department. I'm still battling to have the debit order removed days later.
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Replies (0)