Alpha pharm pharmacy middelburg eastern cape

Terrible inhumane staff. I paid for my medication via medical aid and left the phamacy. The following day, someone was sent to my home to collect a levy of R14. I could not believe that shuch a brand could send a stranger to my home to collect R14! Anyway we paid the man R20 and that was the end of it. A week later, my colleague goes to the same pharmacy to collect his blood pressure medicine. He also paid with his medical aid but there was a levy of R12. Unfortunately he did not have the R12 and was therefore turned away without the medicine. I feel this behavior was cruel and insensitive to a person's health. The embarrassment of not having R12 to pay for blood pressure medicine can only increase one's blood pressure even more. I understand the pharmacy is entitled to their money but this pharmacy valued R12 more than a human being's overall health. I know pharmacists to be the most kind healthcare providers. I've also been left off the hook for a small levy which I always paid back at a later date. Anyway, Not all Alpha pharms are like this so it is very disappointing to see a trend of inhumane decisions from companies we realy on.