AP
Alpha pharm pharmacy
Unclaimed Business
AP
Alpha pharm pharmacy
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Health & Medical
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Maki M
1 reviews | Active since Jan 2020
7 Feb 2025, 16:54
Pharmacy Staff Attitude is being , pity they’re risking with people’s lives after all
I went to see aDr today and Dr wrote a prescription for me , I went to Alpha Pharm Kosmos Pharmacy Secunda , when I get there they told me that medical aid can’t cover the proscribed medicine and I understand then I agreed that I’ll pay cash Ohk fine then boom the dose proscribed by my doctor and the one they gave it to me is totally different doctor said I must take 7.5 mg so the pharmacy at Kosmos said I must take 1 and half pill per day of which the total dose will be 3.75 Ohk I’ve that problem I drove to Kosmos Secunda when I get the I was assisted by a lady at counter 2 , the other came as I was explaining my problem she just said add 10 pills they didn’t show any sorry about what they have done instant they gave me attitude after speeding my petrol to go and correct they’re mess they showed no sorry , it definitely saying they did what they did purposely so
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Maki M
1 reviews | Active since Jan 2020
7 Feb 2025, 16:54
Pharmacy Staff Attitude is being , pity they’re risking with people’s lives after all
I went to see aDr today and Dr wrote a prescription for me , I went to Alpha Pharm Kosmos Pharmacy Secunda , when I get there they told me that medical aid can’t cover the proscribed medicine and I understand then I agreed that I’ll pay cash Ohk fine then boom the dose proscribed by my doctor and the one they gave it to me is totally different doctor said I must take 7.5 mg so the pharmacy at Kosmos said I must take 1 and half pill per day of which the total dose will be 3.75 Ohk I’ve that problem I drove to Kosmos Secunda when I get the I was assisted by a lady at counter 2 , the other came as I was explaining my problem she just said add 10 pills they didn’t show any sorry about what they have done instant they gave me attitude after speeding my petrol to go and correct they’re mess they showed no sorry , it definitely saying they did what they did purposely so
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Zipho C
1 reviews | Active since Jan 2020
14 Jun 2024, 05:24
Alpha pharm pharmacy middelburg eastern cape
Terrible inhumane staff. I paid for my medication via medical aid and left the phamacy. The following day, someone was sent to my home to collect a levy of R14. I could not believe that shuch a brand could send a stranger to my home to collect R14! Anyway we paid the man R20 and that was the end of it. A week later, my colleague goes to the same pharmacy to collect his blood pressure medicine. He also paid with his medical aid but there was a levy of R12. Unfortunately he did not have the R12 and was therefore turned away without the medicine. I feel this behavior was cruel and insensitive to a person's health. The embarrassment of not having R12 to pay for blood pressure medicine can only increase one's blood pressure even more. I understand the pharmacy is entitled to their money but this pharmacy valued R12 more than a human being's overall health. I know pharmacists to be the most kind healthcare providers. I've also been left off the hook for a small levy which I always paid back at a later date. Anyway, Not all Alpha pharms are like this so it is very disappointing to see a trend of inhumane decisions from companies we realy on.
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Zipho C
1 reviews | Active since Jan 2020
14 Jun 2024, 05:24
Alpha pharm pharmacy middelburg eastern cape
Terrible inhumane staff. I paid for my medication via medical aid and left the phamacy. The following day, someone was sent to my home to collect a levy of R14. I could not believe that shuch a brand could send a stranger to my home to collect R14! Anyway we paid the man R20 and that was the end of it. A week later, my colleague goes to the same pharmacy to collect his blood pressure medicine. He also paid with his medical aid but there was a levy of R12. Unfortunately he did not have the R12 and was therefore turned away without the medicine. I feel this behavior was cruel and insensitive to a person's health. The embarrassment of not having R12 to pay for blood pressure medicine can only increase one's blood pressure even more. I understand the pharmacy is entitled to their money but this pharmacy valued R12 more than a human being's overall health. I know pharmacists to be the most kind healthcare providers. I've also been left off the hook for a small levy which I always paid back at a later date. Anyway, Not all Alpha pharms are like this so it is very disappointing to see a trend of inhumane decisions from companies we realy on.
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