TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Hello. 4 months i took my car for a service. Over 2 months I noticed my car is very sluggish on hills so I took it to another mechanic to see wat is wrong He picked up that the plugs and filters had to be replaced. He had to re do the service. I asked Alphine Spares wasn't these changed when I brought my car in August. I was charged for a full service. Yusuf from Alphine then insisted that "I can see the air filter clearly in your photo, that’s not the air filter that was in your car when it was serviced, you can clearly see it was replaced" claiming that it's not the aur filter they put in. It's crazy since I was with my the new mechanic on Saturday at every step from the moment he stripped the car. I went with him and bought the parts and waitedi in his presence while he fixed my car... I can guarantee that I was not in their presence when Alphine Motors apparently serviced my car... which I am sure was not done... YET I WAS CHARGES OVER R 4000 FOR. Please assist me URGENTLY. Thanks Neren
1 reviews | Active since Jan 2020
Hello. 4 months i took my car for a service. Over 2 months I noticed my car is very sluggish on hills so I took it to another mechanic to see wat is wrong He picked up that the plugs and filters had to be replaced. He had to re do the service. I asked Alphine Spares wasn't these changed when I brought my car in August. I was charged for a full service. Yusuf from Alphine then insisted that "I can see the air filter clearly in your photo, that’s not the air filter that was in your car when it was serviced, you can clearly see it was replaced" claiming that it's not the aur filter they put in. It's crazy since I was with my the new mechanic on Saturday at every step from the moment he stripped the car. I went with him and bought the parts and waitedi in his presence while he fixed my car... I can guarantee that I was not in their presence when Alphine Motors apparently serviced my car... which I am sure was not done... YET I WAS CHARGES OVER R 4000 FOR. Please assist me URGENTLY. Thanks Neren
1 reviews | Active since Jan 2020
Imagine buying a Brand New Car and NO MATS SUPP****. Mats are an optional extra according to the Manager. What a joke. Mats supp**** with all cars are now an optional item to purchase separately. I still cannot get over this JOKE..BAIC seriously needs to rethink their marketing strategy as well as their preferred stockist in South Africa.
1 reviews | Active since Jan 2020
Imagine buying a Brand New Car and NO MATS SUPP****. Mats are an optional extra according to the Manager. What a joke. Mats supp**** with all cars are now an optional item to purchase separately. I still cannot get over this JOKE..BAIC seriously needs to rethink their marketing strategy as well as their preferred stockist in South Africa.
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