Alpine Renault Hillcrest
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
May '25 - Apr '26
Alpine Renault Hillcrest has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Alpine Renault Hillcrest across 5 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I bought a brand new Renault Kiger 2024 model last year from hillcrest. I have been having issues when utilising the brakes ..squeaking,metal sounds that are irritating. The car only has 17000km on the clock. Today i was booked in for brake pad checkup upon calling my salesman yesterday complaining, the call i just received demands I pay R3000k to fix my brakes which are not even 1 year old…somebody please help me understand how this is now my problem. I am not happy at all with the brand now and the service I received. Renault must sort this out NOW!
1 reviews | Active since Jan 2020
I bought a brand new Renault Kiger 2024 model last year from hillcrest. I have been having issues when utilising the brakes ..squeaking,metal sounds that are irritating. The car only has 17000km on the clock. Today i was booked in for brake pad checkup upon calling my salesman yesterday complaining, the call i just received demands I pay R3000k to fix my brakes which are not even 1 year old…somebody please help me understand how this is now my problem. I am not happy at all with the brand now and the service I received. Renault must sort this out NOW!
1 reviews | Active since Jan 2020
Purchased a brand new Triber,about one n half years started giving issues,the AMT clutch had gone ,now all of sudden warranty doesn't cover it,reasons for it going is pathetic,must be driven a certain way ,but I mean it's auto so u just put drive n reverse,than apparently vehicle cannot go on alot inclines n hills so that's why it fails,no one said that we have to have 15 to 30 000 to repair a new vehicle less than two years,between Renault Hillcrest n Renault SA they both go back n forth putting u in a corner as your vehicle is parked off n u have no choice to repair on the own,dealer principal was suppose to call back bt till date didnt,I paid 15k for this repair of which they wanted 18k ,refuse half n half or Evan carry out repair as it's their fault on vehicle
1 reviews | Active since Jan 2020
Purchased a brand new Triber,about one n half years started giving issues,the AMT clutch had gone ,now all of sudden warranty doesn't cover it,reasons for it going is pathetic,must be driven a certain way ,but I mean it's auto so u just put drive n reverse,than apparently vehicle cannot go on alot inclines n hills so that's why it fails,no one said that we have to have 15 to 30 000 to repair a new vehicle less than two years,between Renault Hillcrest n Renault SA they both go back n forth putting u in a corner as your vehicle is parked off n u have no choice to repair on the own,dealer principal was suppose to call back bt till date didnt,I paid 15k for this repair of which they wanted 18k ,refuse half n half or Evan carry out repair as it's their fault on vehicle
1 reviews | Active since Jan 2020
To whom it may concern My wife purchased a renault Kiger from a dealership a week ago. After a few days the car started to shudder and make a really bad noise when placed in reverse. My wife ,Daleena Coopasamy took the car to Renault Hillcrest and she communicated with a Riccardo Vieira who returned the car and said this is a normal characteristic. When I called this person directly,he didn't seem to care! We didn't buy a TV or a kettle here so this response will not be tolerated. There is no car that functions like this and if that is the case ,I want a demonstration of 2 new vehicles which do the same thing. This is very disappointing, firstly by the lack of concern by Reanult and secondly that you are trying to take advantage of a women. Please address this or this matter will be taken up further. Regards , Jamie Coopasamy
1 reviews | Active since Jan 2020
To whom it may concern My wife purchased a renault Kiger from a dealership a week ago. After a few days the car started to shudder and make a really bad noise when placed in reverse. My wife ,Daleena Coopasamy took the car to Renault Hillcrest and she communicated with a Riccardo Vieira who returned the car and said this is a normal characteristic. When I called this person directly,he didn't seem to care! We didn't buy a TV or a kettle here so this response will not be tolerated. There is no car that functions like this and if that is the case ,I want a demonstration of 2 new vehicles which do the same thing. This is very disappointing, firstly by the lack of concern by Reanult and secondly that you are trying to take advantage of a women. Please address this or this matter will be taken up further. Regards , Jamie Coopasamy
1 reviews | Active since Jan 2020
As my Renault Duster 1.6 Expression has a 5 year warranty, Renault South Africa and Alpine Renault Hillcrest were there when I needed them the most. T-towing promptly arrived with a rollback and took the vehicle to Alpine Renault. I received a number of follow-up calls from Renault South Africa, and within four working days, the electrical issue was sorted, and a battery on loan fitted, as I could not afford a new battery at the time. A few days later I returned to Alpine Renault to have two headlight bulbs fitted free of charge. They are a busy bunch, but we're gracious enough to assist me.
1 reviews | Active since Jan 2020
As my Renault Duster 1.6 Expression has a 5 year warranty, Renault South Africa and Alpine Renault Hillcrest were there when I needed them the most. T-towing promptly arrived with a rollback and took the vehicle to Alpine Renault. I received a number of follow-up calls from Renault South Africa, and within four working days, the electrical issue was sorted, and a battery on loan fitted, as I could not afford a new battery at the time. A few days later I returned to Alpine Renault to have two headlight bulbs fitted free of charge. They are a busy bunch, but we're gracious enough to assist me.
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