Brake pads worn out on a brand new car already??????????

I bought a brand new Renault Kiger 2024 model last year from hillcrest. I have been having issues when utilising the brakes ..squeaking,metal sounds that are irritating. The car only has 17000km on the clock. Today i was booked in for brake pad checkup upon calling my salesman yesterday complaining, the call i just received demands I pay R3000k to fix my brakes which are not even 1 year old…somebody please help me understand how this is now my problem. I am not happy at all with the brand now and the service I received. Renault must sort this out NOW!