1 reviews | Active since Member
Watch out for Alpine Volkswagen Hillcrest when they offer you extended service plans. They offered me an extended service plan on my VW Polo, said that it would include the next two services as well as the replacement of the cambelt which amounts to around R14000. I accepted the offer and paid for the extended service plan. When we took the vehicle for the next service, they advised us that it was too early to replace the cambelt and that they will replace it with the next service. When we took it for the next service on 13/05/2024 they informed us that it has passed the Kilometres that fell in the service plan and that we had to pay the R14000 for the cambelt. I feel deceived and **** to and will never do business with Alpine VW Hillcrest ever again. I was planning on trading in the Polo and upgrading to a VW Tiguan but Volkswagen will not get any business from me in the future if they treat their clients like this.