Al's short delivered, and asked me if I question their integrity

I ordered 3000 bricks from Al's Hardware in Industria/Main Reef, from the owner/manager Saleem.

The delivery was done on 26/10/2021.

With the Delivery, there was 1M Building Sand, and 5 pallet's of bricks delivered, my assumption was that there were 600 bricks in a Pallet at the time.

After my building was done, I noticed there were 2 and a 1/2 pallets remaining, to which I went to Al's, and asked them if they would do a refund, as I estimated 1500, due to the 600 per pallet.

I paid for the truck to fetch, and then was still told of a 15% handing fee… which I accepted.

The Truck fetched the bricks on Friday 05 November 2021.

The problem arise when the counted the bricks, Zain from Al's Hardware advised that there were 500 bricks in a pallet.

With this, I asked Saleem to please review everything, he took out a statement that was signed for 3000 bricks, so I old him there is no way, I am going to sit and count 3000 bricks, let alone what is in a pallet.

With saying this, I realised they delivered 2500 bricks, I signed for 3000, and one pallet bricks are undelivered.

I asked if he could review his CCV camera for footage of delivery time, as that will prove that the amount delivered is correct.

This morning on Monday 08 November 2021, I called Saleem, to find out if he reviewed the footage, he brushed me aside, and asked if I am questioning his integrity.

My reply to him was that "You actually questioning my integrity…", then he gave the phone to Zain, who said there is nothing I can do to help you.

I did advise that I am taking this up with the consumer protection board, as the owner is clearly robbing me of my hard earned cash, stealing food from my table.

Please advise what recourse do I have for these people.

P.S. Saleem I hope you went for Haj, as I cannot afford to go… for Haj, I will pull parts of your rewards in the Aaghira, if you do not resolve this in the Dhunia.