Poorly trained paramedics

On Thursday 23rd May my son was bitten by a Black Mamba. A Medic phoned them for an ambulance. They got to my son Warren 30min after snake bite. Medic had put a drip on my son. They put him into the ambulance. Off they went. On the way to Nooksi Albert Luthuli Hospital they stopped and started to ask my son questions about getting through the security at the hospital ER. Instead of taking max 15min to get there it took 30min. This was very unprofessional. SNAKE BITE NEED IMEDIATE ANTIVENOM. MY SON COULD HAVE DIED. On Sunday my so spoke to someone high up. No explanation was give for there badly trained staff. I will never every recommend this ambulance service never mind there high charge of R2250 for a max of 15 Kilometres trip.to hospital