Funds frozen for over a year and a half by Altify/Revix - will likely never get it back

Had funds frozen. Altify uses the fact that a third party they were using has issues as an excuse...which is irrelevant. My arrangements were with them. Not the third party. Clearly no proper due diligence or insurances were in place. Thousands of rands lost. They do not look after their customers and will throw you under the bus. Dont invest with them.