Unreliable and unprofessional business operation

Altrack app has only one best feature which is vehicle engine mobilizer,the app is far from matching other reputable companies.

Control room operators do their best to assist but not sure if management has a will to take their clients seriously. Yesterday my driver's wife phoned looking for her husband,we both couldn't reach him, I then tried to locate him but I had to service on my app.

I phoned the office, only to be told my services was cancelled as per my request. I have been requesting a technician for quite some time because after their unit installation, I've been experiencing battery drainage and problems with an alternator.my car park with disconnected battery terminals every night..

So on Wednesday 25/09/24 I requested altrack to come remove their unit device because they're failing to send a technician for maintenance. Instead of taking my plea seriously they decided to disconnect my services without me being informed with their decision. My Toyota Quantum is currently operating without a tracking device because of their unprofessional behaviour