1 reviews | Active since Member
I initially contacted Alumo in February 2026, and an appointment was scheduled for 16 February 2026. I then met with the sales agent, Carlo, who was very helpful. He conducted an on-site inspection, and we discussed the installation in detail. Carlo also created a computer design showing where the panels would be placed and explained the reasoning behind the positioning, taking into account the morning and evening sun.
He further explained how the system works and advised that the package includes a cleaning service, with the first cleaning after six months and thereafter once a year. I later received the quotation and accepted it.
On 17 February 2026, Odette conducted a credit check, and I was approved. I then received my contract on 23 February 2026 and signed it.
After that, I was in contact with Rein, who was extremely helpful in arranging installation appointments for 3 March and 4 March. The installation team, led by Shaun, arrived on 3 March and began the installation. The work was successfully completed by 4 March, despite the unpleasant weather. The team also ensured that everything was cleaned up before leaving the property.
Shaun assisted me with installing the app on my phone and explained how it works so that I can monitor the system myself.
Overall, I am very pleased with the service I received and would definitely recommend this company.
Keep up the great work!
Best regards,
Best regards,
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