No go

Do not trust this business. Leeroy came to assess my coffee machine for repair and advised that he would need to take it with him for further inspection.

He then quoted over R4k to replace the brewing unit. I researched the part, and found that I could purchase it for R1,5k and it was literally an entire unit that just slots in, no dismantling required.

We declined the quote and asked for him to return the machine.

For two weeks he promised daily to bring the machine back, but never showed up. He then stopped taking my calls or answering my messages. When I then messaged him that I was going to open a theft case with the police, he responded :

"I still at another client. I cnt leave a paying client and rush to you for a call out fee.. will bring the machine when im free.. otherwise you can come get it at our workshop.. if opening a theft case makes you feel better them go ahead and do it.. but im not leaving a paying client to attend to one that is not paying. I have responsibilities to take care of.."

I had to arrange for an Uber to fetch my machine, at my cost, which he refused to release without me paying his call-out fee.

When I finally got my machine back and put in the new brewing unit, it did not solve the problem.

I did some research and then purchased a new Pin for the flow faucet for R170.

I've just installed it and it works perfectly.

So, Leeroy cost me:

R1500 for a new brewing unit I did not need R300 call out fee R200 Uber

=R2000 for a fix that only required a R170 part.

Either he does not know his business, or he is a complete ****mer. I'm leaning towards the latter.