From bad to worse

On the 31st of January I wrote a review of how disappointed I was with the service of this company. After my review I did received the order but 1 book was on the back order. It is now March and I still have not received the book or any communication. I have sent 3 emails - the first one was sent on the 22nd of February and the last one this morning and still have not received any response from this company. Honestly the service has gone from bad to worse.