Devices no longer supported

i am writing to express my extreme dissatisfaction with my Kindle purchase and the service I have received from Amazon. I originally bought my Kindle with the expectation that it would be a long-term device. One of the key reasons for my purchase was the inclusion of free Wi-Fi access, which was later discontinued. This change already felt like a broken promise. Now, I am faced with a situation where I can no longer use the device at all. Because I will no longer to download any kindle books at all. This is completely unacceptable. I feel that I have wasted my money on a product that has not delivered on what was promised. This is particularly disappointing as this was my second Kindle purchase. Based on this experience, I will not be purchasing another Kindle in the future, nor will I recommend your products to others.