LJ
Liesle J
Active since Nov 2016
7
Reviews
0
Industries
Reviews
7 reviews1 month ago
Devices no longer supported
i am writing to express my extreme dissatisfaction with my Kindle purchase and the service I have received from Amazon. I originally bought my Kindle with the expectation that it would be a long-term device. One of the key reasons for my purchase was the inclusion of free Wi-Fi access, which was later discontinued. This change already felt like a broken promise. Now, I am faced with a situation where I can no longer use the device at all. Because I will no longer to download any kindle books at all. This is completely unacceptable. I feel that I have wasted my money on a product that has not delivered on what was promised. This is particularly disappointing as this was my second Kindle purchase. Based on this experience, I will not be purchasing another Kindle in the future, nor will I recommend your products to others.
0 replies
14 months ago
Complaint 1 (Ref: SMC00029621598): I have 4 numbers on my MTN account, all on data-only contracts for years
Complaint 1 (Ref: SMC00029621598): I have 4 numbers on my MTN account, all on data-only contracts for years. We’ve always been able to top up data without issues until the past month. Now, we’re told to convert airtime to data, which doesn’t work. Support claims it’s a device issue, but we all have different phones, so that doesn't make sense. I'm now told to use the app, but I can’t register on it. Online purchases are also blocked by my package. After over 20 years with MTN, this is extremely disappointing—especially as we rely on data for safety while traveling. Complaint 2: We get daily calls trying to sell us new packages. If I don’t answer, they harass the other users on my account. Despite repeatedly asking them to stop, the calls continue. It’s disruptive and frustrating. Please remove all our numbers from your marketing call lists.
2 replies
14 months ago
I have been trying to purchase MTN data for the last week, and it keeps failing and saying Failed and we are investigating the problem both online and on the app
I have been trying to purchase MTN data for the last week, and it keeps failing and saying Failed and we are investigating the problem both online and on the app. I have called FNB and their response I they are working on it.
1 reply
32 months ago
Email no 24 and itemized billing still active and no refund.
I was called to upgrade my packages. Over the last 10 years, I have not had itemized billing. they added this without consulting. I am now on email 24 requesting that they remove this and refund me from March. Still receiving itemized billing even with promises that this has been canceled and that I will receive a credit. Yesterday I received my itemized billing again!
0 replies
43 months ago
Service
Good day There us no way to contact Uber unless you use their app which does not give you an option to contact them about a complaint. I have not been able to book an uber for the last 4 trips I tried to book. The drivers keep rejecting my pick up The only reason I can think of is that you have given me a discount and they do not want to drive for such a low fare. As a result I cannot connect to a driver for a pickup. This makes me question signing up for your discounted fare. I have no option but to use your opposition Bolt and am not happy as I have been a regular and loyal Uber client.
0 replies
88 months ago
HERTZ- RIP OFF
HERTZ –What a disaster! I have had a hired car for 20 days with HERTZ. Arranged by my insurance, not by my choice. Over many years I have had to hire cars for various reasons. I also received some good advice from other people with bad experiences with car rentals and started applying it to my rentals. Take extensive photos when you receive the car, and when you take it back so that you have proof that there was no damage caused by yourself. So when receiving/returning this car I did this. Upon returning the car I was told that I had bumped the car underneath where the jack fits onto the body. Now tell me – is it expected that I know have to crawl on my hands and knees to inspect a car? I could not have picked this up on signing for it because I never dreamt that I was expected to do this. Not even the person handing the car over to me picked it up or even went on his hands and knees to inspect underneath the car. Fortunately that was proven not to be my damage. The next most exasperating experience that has cost me a fortune. I parked the car for the inspection. The lady proceeded to feel all the tyres with her hands and then pointed out that there was a nail in it. I said to her I will go and get it fixed. She absolutely refused to let me take the car because I had handed her the yellow checking slip. So needless to say HERTZ proceeded to charge me for a tyre, wheel alignment, wheel balancing and an admin fee. They stated in their email “See on the HERTZ invoice I used the estimated DAMAGE amount that was charged upon returning the vehicle as a deposit and I added Claim Administration fee as per HERTZ Rental agreement.” So they took the estimated amount off my card, not even the amount that it actually cost. When I queried the amount they sent a “quotation” of the amount they would be charged by the supplier, not the invoice. They have not yet sent me an invoice from the supplier to prove that it was replaced. I have asked for the tyre as proof, but am waiting for the branch to get back to me. I am sure that this car has not been standing in the car park since I took it back on the 27th Feb. I stated the facts and they were very quick to throw back the small print “11.2. The Renter agrees that the Lessor may determine the party who shall repair any damage to the Vehicle and/or provide any parts or service in connection with such repair/s or provide any replacements of any lost or damaged item and that the Lessor may enter into an agreement with such party or parties.” My argument is – had I picked up that there was a nail in the tyre before I took it back I would have paid about R100 for the repair and they would not have known anything. I am sure other renters have done this. I would have gone to a reputable tyre repair centre. But because they would not let me take it to be repaired, it cost me a new tyre and R450 in Admin fees in total R1986.63. So at the end of the day, the next time I rent a car I will go on my hands and knees and check the car underneath, take photos, and check all the tyres by feeling them and inspecting them. And then hold my breath that the next car rental company will not try and rip me off. HERTZ has lost all respect from me and I will not deal with them again by choice!
1 reply
116 months ago
Trying to change business name for the past year
<p>I have been trying to change the name of our business on the account for the past year. Absolutely no one is capable of actually doing this! Is there anyway to get this done? </p> <p> </p>
2 replies
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1 Star
7 (100%)