Lousy customer service

The lousiest airline. My flight from Miami to Bogotá was delayed by eight hours, for which reason I missed a separate flight from Bogotá to Cali and had to buy another flight for nearly 100 dollars. AA did not accept any responsibility for the expense. As a “gesture of goodwill,” they only offered me a discount of 25 dollars on their own flights. I most certainly will not use the discount, as I will not fly with them ever again.